Contact information
Contact Us
Petal & Pack is run by two people, not a call centre. Email is the fastest way to reach us and a real person will answer.
hello@petalpack.co.uk
We aim to reply within 1 working day, and always within 3.
Postal address
Petal & Pack
Suite 3, 16a St. Albans Chambers
St. Albans Street
Weymouth
Dorset
DT4 8PY
United Kingdom
This is our address for correspondence and returns. It is not a shop — please do not call in without arranging it with us first.
Telephone
We do not operate a customer telephone line. Email reaches us faster and gives us both a written record of what was agreed.
Business details
Petal & Pack is a trading name of Cameron Wilson, who trades as a sole trader.
What to include
If you are writing about an order, please quote your order number — it saves us both a round of emails. For a condition or damage query, a photograph is worth a thousand words.